Creating a DoorLoop Account
(This is how you will pay your rent)
(This is how you will pay your rent)
A few days after securing your housing and signing your housing agreement you will receive an email from "DoorLoop". Save the login information for your DoorLoop account. You will use this account throughout the duration of your time with us.
Rent is owed from the first day you arrive at our housing until the last night you spend in our housing. Upon arriving you will owe rent from your arrival date until the next payday Friday (the Fudgery pays every other Friday). After you arrive, on each payday Friday, a full two weeks of rent will be billed to your DoorLoop account.
Using DoorLoop to pay rent
You will pay rent through your DoorLoop account on payday Friday. The easiest and cheapest way method when using DoorLoop is to use your bank account information for an echeck. You will need your bank routing and account number. Try not to use your card number because DoorLoop will charge you a very high fee that we cannot change or refund. Double check your account and routing information before submitting payment. The 16 digit number on the front of a debit card is not the bank account number. It will charge you fees and not process the transaction if you use this number as an account number. If you made a mistake, then the banks and DoorLoop may charge you fees that we cannot refund. Make sure to review the page on banking to be sure you have the right type of American bank account to avoid unnecessary fees.
How to avoid late fees
Per the housing agreement late fees will be charged to your account if rent is not paid 5 days from when it is due. Be sure to review this part of the housing agreement so you are not surprised by unnecessary late fees. Late fees are posted automatically by DoorLoop based on the fee schedule in the housing agreement. If you have an extenuating circumstance regarding your account, payment or late fee then email [email protected] or [email protected].
Monitoring the activity on your DoorLoop account
DoorLoop provides a history of the charges and payments on your account through the payments tab. It is helpful to look at this tab so you can see what is owed and why. Sometimes team members will receive emails that might be confusing so always look at the details of your account, it will answer most questions. Below is an example of the details you see on your DoorLoop account.
Rent is owed from the first day you arrive at our housing until the last night you spend in our housing. Upon arriving you will owe rent from your arrival date until the next payday Friday (the Fudgery pays every other Friday). After you arrive, on each payday Friday, a full two weeks of rent will be billed to your DoorLoop account.
Using DoorLoop to pay rent
You will pay rent through your DoorLoop account on payday Friday. The easiest and cheapest way method when using DoorLoop is to use your bank account information for an echeck. You will need your bank routing and account number. Try not to use your card number because DoorLoop will charge you a very high fee that we cannot change or refund. Double check your account and routing information before submitting payment. The 16 digit number on the front of a debit card is not the bank account number. It will charge you fees and not process the transaction if you use this number as an account number. If you made a mistake, then the banks and DoorLoop may charge you fees that we cannot refund. Make sure to review the page on banking to be sure you have the right type of American bank account to avoid unnecessary fees.
How to avoid late fees
Per the housing agreement late fees will be charged to your account if rent is not paid 5 days from when it is due. Be sure to review this part of the housing agreement so you are not surprised by unnecessary late fees. Late fees are posted automatically by DoorLoop based on the fee schedule in the housing agreement. If you have an extenuating circumstance regarding your account, payment or late fee then email [email protected] or [email protected].
Monitoring the activity on your DoorLoop account
DoorLoop provides a history of the charges and payments on your account through the payments tab. It is helpful to look at this tab so you can see what is owed and why. Sometimes team members will receive emails that might be confusing so always look at the details of your account, it will answer most questions. Below is an example of the details you see on your DoorLoop account.
DoorLoop also offers a full account statement option by clicking on the account statement button in DoorLoop.
Please note that when you arrive, a rent bill will post to your DoorLoop account for your first day of arrival until the next Fudgery payday, this amount will be less than a full two weeks because it is prorated, then on the first payday Friday that you are in town (whether you get paid or not) a full-two week bill will be posted to your DoorLoop account and then a full two-week bill will continue posting every payday Friday until you move out of our housing. You are responsible for paying each of these bills within 5 days of them posting or you will incur late fees per the policy in your housing agreement.
DoorLoop will email you notifications of upcoming bills before they post to your account. Be sure to review your account details before emailing us regarding these emails.
Please note that when you arrive, a rent bill will post to your DoorLoop account for your first day of arrival until the next Fudgery payday, this amount will be less than a full two weeks because it is prorated, then on the first payday Friday that you are in town (whether you get paid or not) a full-two week bill will be posted to your DoorLoop account and then a full two-week bill will continue posting every payday Friday until you move out of our housing. You are responsible for paying each of these bills within 5 days of them posting or you will incur late fees per the policy in your housing agreement.
DoorLoop will email you notifications of upcoming bills before they post to your account. Be sure to review your account details before emailing us regarding these emails.
Any emails sent that ask questions (including rent calculations or rent charges) which are addressed on this website or on the forms will receive a delayed response. We receive a large volume of questions and we must prioritize the ones that cannot be handled by your review of this website or your DoorLoop account details.